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PostPosted: Wed Nov 18, 2020 10:44 am 
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Joined: Thu Jun 28, 2018 9:31 am
Posts: 113
Location: CALGARY
Anybody have any success with contacting either place.Are they closed due to the Co Vid. thanks


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PostPosted: Wed Nov 18, 2020 12:27 pm 
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Joined: Tue Nov 03, 2020 4:43 pm
Posts: 12
Location: Cape Breton
I ordered from D&L's used site. Answered a question within the hour. Only a day or two ago.


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PostPosted: Wed Nov 18, 2020 12:29 pm 
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Joined: Wed Jun 15, 2011 3:08 pm
Posts: 1228
Location: niagara region.
Tallieho1 wrote:
Anybody have any success with contacting either place.Are they closed due to the Co Vid. thanks

if you go to the d&l homepage down on the left near the bottom is contact information. phone number and e-mails.


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PostPosted: Wed Nov 18, 2020 5:00 pm 
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Joined: Wed Feb 07, 2018 8:10 pm
Posts: 894
Location: Winnipeg MB
Received an order from D&L last week. I think they have updated their web page this week. So suspect they are open. Try contacting Quinten again.


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PostPosted: Wed Nov 18, 2020 5:43 pm 
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Joined: Thu Jun 28, 2018 9:31 am
Posts: 113
Location: CALGARY
Thanks i called D&L today,still waiting on a return call back.Nothing from CAF. Thanks


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PostPosted: Wed Nov 18, 2020 5:54 pm 
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Joined: Fri Jun 08, 2007 8:45 pm
Posts: 816
Location: Toronto
"Apparently with the CAF store, to get any replies you need to track down Sniper on this forum and PM him. On a recent thread. I say If you cannot monitor the store email, why even have a option to contact us? We shouldn't need to chase down the owner on a forum"

I only do $200 a year on pellets with CAF store and prompt replies for 10 years but clearly several members have started threads in past on their "no response" to inquiries. I agree with above comments and , while Dan is often super busy with his full time job, he must know that he is losing opportunities for large and small purchases from our membership in particular.The $40 fee for shipping is not correct in most cases, although partially refundable but that point is not clear at the outset. The website should be reconfigured to reflect correct shipping costs at the time of order based on postal codes as other online dealers do.


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PostPosted: Wed Nov 18, 2020 5:57 pm 
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Joined: Tue Oct 20, 2020 5:28 pm
Posts: 17
Location: Addington Highlands, ON
I also placed an order with D&L recently... its on its way and i had a tracking number emailed to me last week. Somebody is home, keep trying!


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PostPosted: Wed Nov 18, 2020 7:22 pm 
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Joined: Mon Aug 08, 2016 7:23 am
Posts: 3998
Location: Somewheres near the Atlantic
ten-ring wrote:
"Apparently with the CAF store, to get any replies you need to track down Sniper on this forum and PM him. On a recent thread. I say If you cannot monitor the store email, why even have a option to contact us? We shouldn't need to chase down the owner on a forum"

I only do $200 a year on pellets with CAF store and prompt replies for 10 years but clearly several members have started threads in past on their "no response" to inquiries. I agree with above comments and , while Dan is often super busy with his full time job, he must know that he is losing opportunities for large and small purchases from our membership in particular.The $40 fee for shipping is not correct in most cases, although partially refundable but that point is not clear at the outset. The website should be reconfigured to reflect correct shipping costs at the time of order based on postal codes as other online dealers do.


Clearly my post was deleted, but you quoted some. But I was turned off ordering from the Store. Due to the lack of replies. Criticism is how a business knows, to fix a problem. How many more " I cannot contact CAF store" threads ? Before there is a post from Dan, Saying, please contact me here. So other potential buyers can deal with, without getting bad taste in their mouth, from being Ghosted.

_________________
I'm merely an Airgun plinker. I don't shoot 10m, FT or partake in Airgun competitions.


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PostPosted: Wed Nov 18, 2020 7:47 pm 
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Joined: Thu Oct 13, 2005 6:52 pm
Posts: 7377
Location: Vancouver Island BC
Just send Dan a PM it easy


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PostPosted: Thu Nov 19, 2020 10:25 am 
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Joined: Mon Aug 08, 2016 7:23 am
Posts: 3998
Location: Somewheres near the Atlantic
lauchlin wrote:
Just send Dan a PM it easy


That is NOT the point.. How does anyone else, know that DAN/Sniper is the owner? You been here since 2005, so you know. What about everybody else that doesn't? And we shouldn't as potential customers have to search a forum, for a person, to contact them, a second time. If you can check your PMs you can check you store email.

I'm quite sure people don't like to be ghosted and he is losing business because he cannot check his emails.

Why not a mod, or the admin, make a sticky/banner about CAF store business. Then these threads and just saying contact Dan, anyone new won't know who he is.

_________________
I'm merely an Airgun plinker. I don't shoot 10m, FT or partake in Airgun competitions.


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PostPosted: Thu Nov 19, 2020 1:38 pm 
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Joined: Thu Sep 01, 2005 5:19 pm
Posts: 9730
Location: On, CA
You can contact me thru PM or Email. I always check them.
The purpose of this store is pretty much for Hobby.

Cheers.
Dan


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PostPosted: Thu Nov 19, 2020 7:08 pm 
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Joined: Thu Oct 13, 2005 6:52 pm
Posts: 7377
Location: Vancouver Island BC
leadslinger wrote:
lauchlin wrote:
Just send Dan a PM it easy


That is NOT the point.. How does anyone else, know that DAN/Sniper is the owner? You been here since 2005, so you know. What about everybody else that doesn't? And we shouldn't as potential customers have to search a forum, for a person, to contact them, a second time. If you can check your PMs you can check you store email.

I'm quite sure people don't like to be ghosted and he is losing business because he cannot check his emails.

Why not a mod, or the admin, make a sticky/banner about CAF store business. Then these threads and just saying contact Dan, anyone new won't know who he is.


Are you ever happy with any thing or just like to bitch


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