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 Post subject:
PostPosted: Wed Aug 27, 2008 11:36 pm 

Joined: Thu Nov 02, 2006 4:57 pm
Posts: 1754
Location: mb
Suprmatic wrote:
I now get to find out how well their "Limited Lifetime Warranty" works........ :(

I've had my fingers crossed, for a very long time now. Enquiring minds want to know; how'd it go? :?

Don't Be Sexist - Broads Hate That.

 Post subject:
PostPosted: Thu Aug 28, 2008 1:04 am 

Joined: Sat Jul 14, 2007 11:45 am
Posts: 2099
Location: Southern Ontario
Actually I'm curious too. I haven't had a complaint with my Leapers 8-32 this season, but it would be nice to know how their warranty really is.

 Post subject:
PostPosted: Thu Aug 28, 2008 2:38 pm 

Joined: Tue Oct 25, 2005 11:03 pm
Posts: 5330
Location: home of the Marshville Festival, Ontario, Canada
Sorry about that guys - my bad for not following up on this one sooner.

I did receive the warranty replacement, but not without some aggravation. When I first contacted them, I was told that they had no more of that particular scope, and that this particular model had undergone an engineering change - the new "tap" adjust for lighting the reticule. Consequently, I would have to pay an "upgrade charge" up and above the usual "warranty service charge". These two charges came very close to the price of a new scope !!!! If I chose not to pay the upgrade, they would give me one of their lesser scopes as a replacement. Since they didn't yet have the new 8-32 scopes in stock yet, I told them that I would decide when the scopes were available. Two months went by - no word, despite seeing many of the dealers now advertising that the new models were available. I then contacted Leapers again, only to find that the fellow that had filed my warranty claim, hadn't done it properly, and had since left the company. After a few more e-mail exchanges, Leapers agreed to waive the "upgrade charge" because of the botch up at their end, and the scope exchange was set in motion.

All in all, the whole process took a bit over three months. Without the botch up at their end, it may have shortened that time by a month or so. The replacement scope had a couple of small QC issues, which I corrected - I just couldn't be bothered persuing it any further through Leapers. I'd have thought that they would have taken a few minutes to check out a warranty replacement scope before shipping it out, but apparently, they do not. Also, I do not believe that the optics are quite as clear on the replacement as they were on the defective scope.

The turrets on the replacement Leapers scope still do not have the resetability that I have become accustomed to with my Bushnell 4200. Using the elevation turret in a simulation of clicking from 10 yards, to 25 yards (0), and then to 55 yards, and then back to 0, the turret simply did not return accurately to 0 at 25 yards - being out as much as 1/4" to 3/8" out on the POI. Each subsequent series of adjustments that simulated shooting an FT lane, only exacerbated the errors. What I finally wound up doing, is simply setting my 0 at 25 yards, and locking the turret - using the mildots, and hold over to compensate for the ranges, and it has held OK used in that manner.

Would I buy another Leapers scope, or recommend them in the future? Nope. Considering the initial price of the Leapers, the fact that it was unuseable for over 3 months, the additional PITA of jumping through hoops to get the warranty replacement, and the additional costs involved in that regard, I could have bought a Bushnell Elite 4200 8-32 for just a few dollars more, and not had the frustration. I'll be sticking with Bushnell scopes from now on.

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