Crosman canada problems

Message

ineedpal · #1 Post by **ineedpal** » Mon Dec 19, 2005 9:35 pm

Today I received my order from crosman canada, paied about 300$ with money order. After I opened the pakage, I noticed that there's something missing: the 2250 shoulder stock and a barrel band. In the order invoice the stock is marked as SHIPPED and the barrel band is marked as to be shipped. I'm so confused. Tell me about your experience with them, hopfully they will be there soon...

randyhub · #2 Post by **randyhub** » Mon Dec 19, 2005 10:15 pm

That is why I only deal with John from D&L airguns in BC, he charges a little more but his service more than makes up for his expertise and product.

Randy (not a relative of John's)

randyhub · #3 Post by **randyhub** » Mon Dec 19, 2005 10:16 pm

Sorry I meant to say his service, parts, and expertise make up for the very little he marks things up.

airgunfun · #4 Post by **airgunfun** » Mon Dec 19, 2005 10:21 pm

Just give Crosman a call to see what happened.

papaburger · #5 Post by **papaburger** » Mon Dec 19, 2005 10:57 pm

randyhub wrote:That is why I only deal with John from D&L airguns in BC, he charges a little more but his service more than makes up for his expertise and product.

Randy (not a relative of John's)

Unfortunately for me , I have to paid both GST and PST if I order from John at D L.

randyhub · #6 Post by **randyhub** » Mon Dec 19, 2005 11:03 pm

Good point he only charges me GST as I live in Alberta.

#7 Post by **sniper** » Mon Dec 19, 2005 11:59 pm

Yup, same here too. Only order from D&L for all CR parts. I like paying
for convinience.
Perhaps I will get a call from Crosman Canada one of these day for my
order that was place about over a year ago ...lol.... after so many phone
calls at that time I had to give it up. There are more value thing in live
than keep calling Crosman ... what a heck happens to the parts ordered.

D&L
Beside good services and only charge what ever being ship out, last week
I got some credit back for my HW100T .... I say wow, that's something
you don't see everyday. I ended up getting it for alot cheaper than the
price before it went up.

randyhub · #8 Post by **randyhub** » Tue Dec 20, 2005 12:05 am

Bang on Sniper, would you rather deal with the owner or someone working for a Corporation, my vote is for service!!

#9 Post by **sniper** » Tue Dec 20, 2005 12:07 am

randyhub wrote:Bang on Sniper, would you rather deal with the owner or someone working for a Corporation, my vote is for service!!

That's exactly what I was thinking.

ineedpal · #10 Post by **ineedpal** » Tue Dec 20, 2005 9:33 pm

Hi,

When this order was sent out to you, it was checked by 2 people. The 1399 was in the box. If the 1399 was not in the box we will have to contact canada post and see what we can do about this.

We did not ship you any part # 1150-007. There is no such number.

Regards
Sylvie
Crosman Parts & Service Depot

----- Original Message -----
From:me
To: info@crosmancanada.com
Sent: Monday, December 19, 2005 10:41 PM
Subject: error in the invoice

Hi,
I received my order today(19 nov), and the item #1399 and #1150-07 was missing. In the invoice, the #1150-07 was in the QTY B.O column. But the #1399 was in the SHIPPED column.
My customer number is: C29010
Invoice number is: 132252

Thank you

This is a email conversation with CrosmanCanada, I HOPE that it was canada post's probleme.

randyhub · #11 Post by **randyhub** » Tue Dec 20, 2005 9:43 pm

Canada Post will even be worse, good luck!!!